FAQs
-
Who is Cervino Shop?
Cervino Shop is a story handed down by Italian artisans who have had one goal since 1972: to offer unique high quality products at affordable prices for everyone.
-
Where we are?
-
Are Cervino products ethically and sustainably sourced?
We recognize our obligations to sustainability and guarantee ethics on the part of our craftsmen
-
Size guide, how to measure yourself?
How to measure
The measurements indicated in the table are taken on the product not being worn and go from seam to seam. The values are indicative and may vary slightly given the craftsmanship of our products.
If you are in doubt about the fit of the jacket, you have to consider that our garments, given the softness of the leather, tend to sag slightly. With body heat, the jacket tends to take its shape even after a few wears.
SHOULDERS
Measure your shoulders from end to end. Help yourself by wearing a t-shirt or shirt that fits you well and take that as a guide. The shoulder seams on the back should match the point of your shoulders.
CHEST
Take chest measurements at the fullest point of the bust. Pass the measuring tape just under the armpits at chest height for men and breast height for women. This measure will be very important to be able to close the leather jacket well.
SLEEVES
Measure the length of the sleeves, which is the distance from the shoulder seam to where the sleeve ends at the wrist.
LENGTH
This is the length of the leather jacket you want to buy, so to see if it's the length you like, measure across the back, wearing another jacket, the length from the collar seam to the bottom of the garment.
FUND
Based on the jacket chosen and its length, the measurement of the bottom can vary. So the advice is first to evaluate the length of the chosen garment and once you understand where its length reaches on your body, take the measurement. Some shorter jacket styles may require you to measure the waist, others of regular length require you to measure the width at the hips.
This type of measurement, as well as that of the chest, must be taken for the entire circumference by passing the tape measure around the body.
- Subscribe to the newsletter?
Once you sign up, we'll send you all the latest news and all our exclusive offers.
Orders and prices
-
Matterhorn prices
Cervino has managed to keep prices accessible to anyone despite the prestigious Italian craftsmanship
-
Payment methods accepted
Given the transparency of our company, Cervino Shop accepts all the main payment methods, including credit cards (Visa, Mastercard) Paypal, Google Pay, Apple Pay and also by bank transfer
-
Can I pay on delivery?
Of course, it is possible to pay directly to our courier directly on delivery
-
Personal data management
We keep your personal data private and confidential and only disclose it with your consent or if legally permitted. For further details, refer to the Cervino Shop Privacy Policy.
-
Gift Card offer?
Certainly! You can Buy Gift Cards of almost value. Search for “Cervino Shop GIFT CARD” in our catalog or click on the link, choose the value that best suits you and add it to your cart!
-
What is Scalapay?
Scalapay is one of the world's leading global payment and purchasing services that allows you to spread your costs over an extended period of time. Scalapay offers direct payments, payment options after delivery and installment plans in a simple one-click shopping experience that allows consumers to pay when and how they want.
Shipping and returns
-
Shipping cost
Shipping is free in Italy for orders over €100, otherwise a fee of €9 will be applied.
Shipping to Europe depends on the destination country. For further details, refer to the Cervino Shop Shipping and Returns page.
-
How long does it take to ship my order?
Once the product is ready, we provide Express Shipping (3-5 days) with our partner couriers. We understand that you are eager to receive our exclusive pieces, for this reason we have built the fastest delivery process.
-
Return Policy
We honor return requests made within 15 days of receiving the original purchase.
Cervino Shop accepts returns of unworn, unwashed and undamaged items, with no signs of use, for refund.
-
How do I make a return?
Returns must be packed in the Cervino Shop box, which must be securely sealed with adhesive tape. In the event that our box is no longer available, you can use another type of packaging suitable for shipping our items.
If the original order was below the €100 threshold for free shipping, the shipping costs will be excluded from the refund.
-
When will I receive my refund?
Any refunds and replacements will be processed within 14 business days of arrival at our warehouse.
For orders paid by credit card, the funded amount will be available to customers in approximately 10 days and within the next statement.
Processing time may vary depending on your credit card company.
-
What couriers do we use?
We use as express couriers: UPS DHL SDA BRT ETC...